Privacy Policy
Last Updated: September 2026. Your privacy is paramount at Saree Polli.
1. Information We Collect
When you purchase or inquire through Saree polli, we collect personal information necessary to fulfill your order and provide an exceptional customer experience:
- Contact Information: Full name, phone number, and delivery address.
- Order History: Sarees chosen, blouse pieces, fabric colors, and order totals.
- Communication Records: Customer concierge chats on WhatsApp and inquiries regarding deliveries or saree drape advice.
2. How We Use Your Data
We treat your information with high confidentiality and strictly adhere to ethical business practices:
- Dispatching courier parcels with our logistics partners inside and outside Dhaka.
- Sending order status confirmations and delivery alerts via SMS or WhatsApp.
- Allowing you to track past orders and maintain your saved saree wishlist.
- We NEVER sell, rent, or trade your personal information to third-party advertisers.
3. Payment Information Security
We operate primarily on a Cash on Delivery (COD) basis, meaning you do not need to submit credit card details or online banking passwords on our storefront. Any manual digital payments (bKash/Nagad) are transacted directly on secure merchant channels.
4. Your Rights & Data Control
You have the right to request a copy of the order history and customer details associated with your phone number, or request their deletion from our database at any time. Simply contact our concierge team.
5. Contact Concierge
If you have any questions about this Privacy Policy or wish to modify your stored account details, please reach out to us at: